FAQ OF IN-STYLEFASHION.COM

Click the button at the top right-hand corner of your screen under the search bar to login. Now click “create an account” for creating a new customer account. You can also either create a new private customer account or login to your existing one, with your e-mail-address and password.
 

In-Style Fashion directs its services exclusively to commercial customers such as retailers and resellers. However, you can also register as a private customer to obtain more information on the In-Stylefashion and Koucla products, as well as on listed retailers. Registration is absolutely free and without obligation. In contrast to business customers, no validation of a business license or sales tax number is required for private customers. As a private customer you also won’t see any prices of our products or purchase them.

The trading authorization is a proof for us that you are an officially registered commercial customer, retailer or reseller. Without an authorization, you won’t be able to buy any of our products. The type of authorization can vary between different countries. If you are not sure feel free to contact us for an individual checkup.

The value added tax (VAT) is a tax that taxes the exchange between two parties. The sales tax, often called VAT is basically measured by revenue, which an entrepreneur achieves for his performance. The VAT number is required for intra-Community purchase of goods from one Member State to another. More information can be found at the following link: http://en.wikipedia.org/wiki/Value_added_tax

No, as a private customer, you are not able to make any orders. But vou will receive information about retailers in your area, where you can find products from In-stylefashion and further information about our products.

Here you will find a detailed list of shipping costs: http://www.in-stylefashion.de/lieferung/

As a shipping method we offer delivery via insured package.

The insured packages are delivered by UPS.

The products are packaged individually in foil and sent all together in a box. Additionally, there is the option to send the products on coat hangers.
 

Yes we deliver both in EU countries as well as in all other countries outside Germany.

The nation-wide delivery time is 1-2 days and 3-4 days EU countries. For all other countries, we can’t name exact delivery times.

No. Tracking delivery is not possible for us.

You can pay for your order by advance payment or PayPal.

Claudia Tsorlalis
Sparkasse Karlsruhe
IBAN: DE31660501010022819346 BIC: KARSDE66

Yes, some products have graduated prices, which vary depending on the product. Discounts are starting at 1000€ commodity value.

Please pay attention to the symbols in the matrix of the corresponding product. Green means that the product is still available. Yellow that we only have a limited number of pieces of this product in stock and a red envelope that the product currently isn’t in stock. When clicking on the red envelope you are welcome to leave your email address and you will be immediately informed when the product is available again.

To see prices you have to be logged in. If you do not see prices, you are either not logged in or you are not a business customer of ours. Registered private customers can not see prices.

Approx. once a week. They can be found under the menu item "NEW".
 

With "Complete the style" you get product suggestions in conjunction with those products you have selected. You can find "Complete the Style" on the right-hand side if you are in a product-detail view.
 

When this feature is enabled, all products will be displayed below each other. The “Infinite scroll” function is disabled on standard, so you only can see all the other products if you click on the “next” Button.
View with deactivated function

View with activated function
 

Every 4-5 days, products that were no longer available are refilled. You can find the new refills under this category.
 

Yes, to order, you must have an account and be able to identify yourself as a commercial customer, with submitting your business license. Private customers and non-logged-ins can not make orders.

Yes, the minimum order value is 100 €.

Usually this is not possible. Should it happen that, after a few hours, you still want to add something to your order, please contact us about this via email.
E-Mail: info@in-stylefashion.de

Koucla is the private brand of In-Style Fashion. Koucla is designed by our in-house designers.
http://www.koucla.de/